Laminate Care

Laminate countertops provide convenience with an elegant appearance when cared for properly. To safeguard your investment and keep it looking fresh, we’ve prepared some simple guidelines to address the basic care and maintenance that will assist you to preserve the distinctive look and feel of your countertop.



Laminate countertops are not as durable as Granite, Quartz, or Solid Surface materials, and common sense is required to avoid serious damage.


Preventing Heat Damage

Laminate counters are not heat resistant; therefore, do not expose countertops to direct heat. Do not place high temperature objects (e.g. teapot, frying pans, pots, etc.) or heat-generating appliances directly on a laminate surface. Hot cookware and heat generating appliances can damage the countertop surface. As with all types of countertops use solid trivets with rubber tip feet or flame resistant heat mats when placing hot objects, heat producing appliances such as electric skillets, crock pots, etc. on the countertop.


Protecting the Laminate

Although laminate materials are durable, sharp objects will damage the surface destroying its beauty and lowering wear and stain resistance. Although high pressure laminates are somewhat resistant to scratch and marring, the surface can be damaged, even under normal use. Do not cut directly on the surface of your countertop, always use a cutting board. Do not stand or sit on the laminate countertop.


Wipe up standing water immediately; to prevent water seeping around sinks, faucets or seams/joints, as this may cause the material to swell, lift or separate. While laminates will hold up to most common household chemicals, avoid exposing the surface to harsh chemicals such as toilet bowl cleaners, drain cleaners, rust removers, contact adhesive solvent, ceramic cooktop cleaners, oven cleaners, paint or varnish removers, lacquer thinners, metal cleaners, and products containing acetone, which may mar or permanently damage if allowed to remain on the surface for an extended period. Accidental spills or splatters from harsh materials should be wiped off immediately and then rinsed with water, using the appropriate safety measures to avoid injury.


Acidic or abrasive cleaners can damage laminate surfaces; do not use them. Drain cleaners containing lye will permanently damage the laminate surface. If you spill a drain cleaner, wipe it up immediately and rinse several times with water. Hair, textile and food dyes can cause permanent stains.


If dye should happen to spill, wipe it up immediately with dishwashing detergent or an all-purpose cleaner. Wipe spills away promptly and rinse several times with water.


Rust removers contain harsh chemicals, which will quickly cause permanent damage. If a spill occurs, wipe off all residues immediately, wash thoroughly with soapy water and rinse several times.


Steel wool and other abrasive pads will damage the laminate face. Do not use them for cleaning and don’t store steel wool pads on your countertop; the metal can rust and leave stains.


Toilet bowl cleaners contain harsh chemicals that can cause permanent damage. If spills occur, wipe up immediately, wash surface with soapy water and rinse several times.


The cleaners listed can cause damage to the surface of laminate: Chemical Ingredient, Hydrochloric Acid, Muriatic Acid, Hydrogen Chloride, Sulphuric Acid, Oleic Acid, Oil of Vitriol, Oleum, Hydrofluoric Acid, Rust Remover, Phosphoric Acid, Rust Remover, Sodium Hydroxide, Caustic Soda, Caustic, Lye, Soda Lye, Pumice (abrasive). Do not use them.       



For day to day cleaning, use a damp cloth or sponge and a mild soap or detergent. Difficult stains such as coffee or tea can be removed using a mild household cleaner and baking soda; mixing to achieve a paste consistency. Use a stiff nylon bristle brush, scrubbing (approx. 15-20 strokes) the affected area. Do not scrub so as to mar (damage, scratch) the surface finish.



Stubborn stains that resist any of the above cleaning methods may require the use of undiluted household bleach or nail polish remover. Use a cotton ball saturated with bleach or nail polish remover (acetone); gently rub the stain for up to two minutes. Rinse thoroughly with warm water and wipe dry using a soft cloth. This step may be repeated if the stain appears to be going away and the color of the laminate has not been affected.


WARNING: Prolonged exposure of the laminate surface to bleach will cause discolouration. Always rinse laminate surfaces after cleaning! Failure to rinse after cleaning can cause damage; even if a small amount of cleaning solution remains on the surface. A dry residue may be invisible; however, moisture from cups or drinks can reactivate it, and result in permanently etched scars or stains over time.



Formula 409®, Dawn®, Glass Plus®, Dow Bathroom Cleaner with Scrubbing Bubbles™, Fantastik®, Windex®, Lestoil®, Lysol® Brand Disinfectant Basin / Tub / Tile Cleaner, Mr. Clean®, TOP JOB®

If you feel your countertops are in need of service, or questions, please e-mail our dedicated Customer Care Team at or Call 1-877-648-7997. Requests are entered into our database and service delivery is between the hours are 10am to 4pm, Monday to Friday. After hours or weekend appointments are available, however, a dispatch fee of $80, plus travel and applicable taxes will be applied. All service work to be performed must be approved beforehand, to help us determine the correct level of expertise and to allocate sufficient time to deliver effective service. Any work not otherwise covered by warranty and or repeat visits will be billable $80 per hour, plus travel.